AiCROV Care is your trusted partner in the technical assistance service and in the proper functioning and comprehensive maintenance of your liquid filling equipment.

Focus on your business and our specialized engineers and technicians will take care of solving any incident quickly, safely and reliably. Our team has the necessary technical skills to meet your support needs, particularly when it comes to maintaining and optimizing our liquid filling machines.

Key benefits of our maintenance plans

Discover the benefits of having a maintenance plan with AICROV CARE:

Quick management

In the event of any incident, generate immediately a ticket through our platform. Our technical team will contact you quickly to offer you an analysis and diagnosis of the situation.

Excellence in service

The rigorous action protocols and the knowledge of our technical specialists in industrial machinery allow us to respond quickly to your needs.

On-site / Remote assistance

Whether on-site or real-time remote assistance is necessary, our technicians focus their efforts on minimizing downtime.

Improved productivity

With our maintenance plans, you avoid unexpected stops and increase the productivity of your production line.

Transparency

We guarantee smooth and trustworthy communication, as well as accessible and transparent information.

Choose your maintenance plan

With our maintenance plans, you win in serenity. You will have a quick response capacity in your assistance. For your mind’s sake, avoid unexpected breakdowns and trust our experience to resolve any eventual incident.

Basic

Immediate ticket creation
Case evaluation: Subject to availability
Technical assistance response – Subject to availability

Premium

Immediate ticket creation
Case evaluation: 8 working hours from ticket creation
Technical assistance: 8 working hours from the first evaluation contact

Gold

Immediate ticket creation
Case evaluation: 4 working hours from ticket creation
Technical assistance: 6 working hours from the first evaluation contact

Excellence

Immediate ticket creation
Case evaluation: Hotline with your technician
Technical assistance: 4 working hours from the first evaluation contact

Get your plan

Frequently Asked Questions

What is the difference between preventive and corrective maintenance?

Preventive maintenance is carried out in a planned manner to avoid breakdowns before they occur. It includes periodic inspections, adjustments, cleaning, replacement of critical components, and verification of key parameters.
Corrective maintenance, on the other hand, takes place after an incident or unexpected stoppage has already occurred, usually involving higher costs and downtime.
At AiCROV, we prioritize preventive maintenance as the foundation of our plans: it reduces failures, extends equipment life, and ensures stable performance.

Do the plans include periodic inspections and machine calibration?

Yes. All plans are adapted to each customer’s needs and may include:

Technical report after each intervention
Scheduled periodic inspections
Calibration of filling systems
Verification of sensors and safety elements
Process parameter optimization

What advantages does an AiCROV maintenance plan offer compared to unplanned maintenance?

An AiCROV maintenance plan provides clear advantages:

Better control of the machine’s actual condition
Reduced unplanned downtime
Extended equipment lifespan
Consistent and precise filling performance
Lower long-term costs
Priority technical support

Does the plan include remote or on-site technical support?

Yes. We offer both:

On-site support when direct intervention on the machine is required
Remote support for quick diagnosis, parameter adjustments, or minor issue resolution