Maintenance plans
Our maintenance plans keep your filling machines running, with the level of cover that fits your production.
AiCROV Care is our technical assistance and maintenance service for your liquid filling machines.
While you concentrate on production, our engineers and technicians handle incidents quickly and safely. They have the skills to maintain and fine-tune our liquid filling machines.
Key benefits of our maintenance plans
What an AiCROV Care maintenance plan gives you:
Fast response
When an incident occurs, submit a request through our direct support form and it is logged immediately as a service ticket. Our technical team then contacts you with an analysis and a diagnosis.
Structured service
Defined action protocols and technicians who know industrial machinery let us respond quickly.
On-site / Remote assistance
Whether the job needs a visit or real-time remote assistance, our technicians work to keep downtime to a minimum.
Improved productivity
A maintenance plan reduces unexpected stops and keeps your line producing.
Transparency
You get clear, regular communication and open access to the information on your machine.
Choose your maintenance plan
A maintenance plan gives you a fast response when you need assistance, fewer unexpected breakdowns and our experience behind every incident.
Basic
- Immediate ticket creation
- Case evaluation: Subject to availability
- Technical assistance: Subject to availability
Excellence
- Immediate ticket creation
- Case evaluation: 8 working hours from ticket creation
- Technical assistance: Maximum 8 working hours from the first evaluation contact
Premium
- Immediate ticket creation
- Case evaluation: 4 working hours from ticket creation
- Technical assistance: Maximum 6 working hours from the first evaluation contact
Gold
- Ticket generated by the technician
- Case evaluation: Hotline with your technician during working hours
- Technical assistance: Maximum 4 working hours from the first evaluation contact
Frequently Asked Questions
What is the difference between preventive and corrective maintenance?
Preventive maintenance is carried out in a planned manner to avoid breakdowns before they occur. It includes periodic inspections, adjustments, cleaning, replacement of critical components, and verification of key parameters.
Corrective maintenance, on the other hand, takes place after an incident or unexpected stoppage has already occurred, usually involving higher costs and downtime.
At AiCROV, we prioritize preventive maintenance as the foundation of our plans: it reduces failures, extends equipment life, and ensures stable performance.
Do the plans include periodic inspections and machine calibration?
Yes. All plans are adapted to each customer’s needs and may include:
- Technical report after each intervention
- Scheduled periodic inspections
- Calibration of filling systems
- Verification of sensors and safety elements
- Process parameter optimization
What advantages does an AiCROV maintenance plan offer compared to unplanned maintenance?
An AiCROV maintenance plan provides clear advantages:
- Better control of the machine’s actual condition
- Reduced unplanned downtime
- Extended equipment lifespan
- Consistent and precise filling performance
- Lower long-term costs
- Priority technical support
Does the plan include remote or on-site technical support?
Yes. We offer both:
- On-site support when direct intervention on the machine is required
- Remote support for quick diagnosis, parameter adjustments, or minor issue resolution
Related projects
Real applications of our filling machines in different industries.
Explosion proof EL2-E with automatic nozzle cleaning for flammable cosmetic ingredients — Seqens, United Kingdom
Seqens needed to fill high-value, flammable cosmetic ingredients into four sizes of metal cans and jerrycans, in a hazardous area.
SP1 with a custom gas extraction hood for corrosive fluorine derivatives — drums and IBCs, Italy
One of Europe’s largest producers of fluorine derivatives needed to fill drums and IBCs with products that give off corrosive gases.
SP2 drum and IBC filling line for lubricant oils and greases, with teleservice — Ardeca Lubricants, Belgium
Ardeca, a Belgian producer of high-quality lubricants, needed to fill oils and greases into drums of three sizes and IBCs, with legal-for-trade accuracy.
SP2 and LSG packaging plant for water-treatment chemicals — jerrycans, drums and IBCs, Tashia, Spain
Tashia, a manufacturer and packager of water-treatment chemicals, was setting up a new packaging plant and needed to fill jerrycans, drums and IBCs.
SP1 and LSG for Lubricants — Drums, IBCs and Jerrycans for TotalEnergies Belgium
TotalEnergies Belgium needed to fill lubricants into every container size, from small jerrycans to IBCs, with legal-for-trade weighing and few operators.
Turnkey GMP filling plant for lactic acid — jerrycans, drums and IBCs in one clean room, Barcelona area, Spain
A lactic acid producer for the food and pharmaceutical industries needed to fill 25-litre jerrycans, 200-litre drums and IBCs inside one GMP clean room.
Turnkey EL2-E line with robot palletizer for adhesives in 30 L metal drums — Dynea, Norway
Dynea, a specialist in wood adhesives, needed to fill a wide range of resins and adhesives into 30-litre metal drums at high output.
SP1 with an extra scale for detergents and cleaning products, from 1 L bottles to IBCs — Serbia
A Serbian manufacturer with seventy years of history needed to fill detergents and cleaning products, which foam, into containers from 1-litre bottles to IBCs.
LSC IBC Filler for Butter Oil — Food Producer, Spain
A food producer needed to fill butter oil into IBCs of three sizes, with food-grade hygiene and without a fixed installation.
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